Customer Successes

"KeySpan could have created its own software solution, but it opted for Tranparas instead. We know how to produce electric power safely and efficiently. We are not webmasters or programmers. We wanted a vendor that understood our interfaces and could adapt to our changing and evolving needs. Transpara has proved up to the task, observes Ragone.

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Getting vital information to mobile workers is no easy task, but the job is a whole lot easier when all the technology fits together. That was behind the decision of KeySpan Corp., the largest electric generator in New York State, to use the latest version of Transpara Corp.'s Visual KPI to distribute performance metrics from generators, turbines and other equipment to engineers via advanced cellular phones. "It's about as simple as you can get," Ragone said. "It took us longer to get the purchasing in place than to launch the actual project." The return on investment was obvious when you consider that taking a turbine offline for repair could cost KeySpan hundreds of thousands of dollars a day, Ragone said. "This is insurance, essentially," he said of Visual KPI.

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The push is toward wireless, as mobile, handheld computing devices prove their worth in industrial maintenance applications. John Ragone, automation manager, office of electric generation, thinks that KeySpan's new mobility solution from Transpara for use by its maintenance personnel has the potential to produce major savings.

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