Why do I get a license key error message in Visual KPI Server Manager?
You may see a license key error message “Failed to save license key” when trying to add your license key...
Can I share, open or link to a specific dashboard, regardless of what profile is currently selected?
You have multiple options for linking to dashboards. Create several dashboards in the same profile and use the pulldown menu...
Is Dashboard to Dashboard navigation possible?
Not at this time. The architecture of Visual KPI Groups is designed to have one active Dashboard per Group. A...
Can I hide the Visual KPI navigation menu by default?
You can embed a Visual KPI screen into a browser menu effectively hiding the navigation menu and other page elements...
Can a logo, image or text box label be added to the Dashboard?
Yes, you can add almost anything you can think of to your Dashboard, including KPIs, charts, trends, embedded content from...
Can the # symbol be removed for a KPI with no Low-High interface?
If a KPI has no Low High interface it displays # symbol. You can set the Status to Good or...
Can the OLAP Interface be used for data which has both a time and date field in the cube?
The short answer is yes. The OLAP interface supports cubes with date only or with date and time dimensions. Now, for...
Can I override the status of a KPI?
Yes, you can use a manual override or a dynamic override that is based on a condition or a value...
Can I send Alerts via Microsoft Office 365?
You can send Visual KPI alerts via Microsoft Office 365, but you need to configure SMPT emails in IIS to...
How Do We Get Hash Values for Visual KPI Installation?
If your IT governance requires absolute proof that our installation media have not been tampered with, just contact us at support@transpara.com and...
Does Visual KPI OPC Interface Support Real-time & Historian Values?
Yes. OPC support is included with our Visual KPI Enterprise ADI (Advanced Data Infrastructure) option and supports many flavors of...
Where Can I Find the Expiration Date of My Visual KPI License?
You can find the expiration date of your current Visual KPI license and additional information about your Visual KPI site...
How Do I Set an Asset Status to ‘Not in Service’ and Stop Alerts?
The best way to stop false alerts in Visual KPI when you have a piece of equipment that is OFF...
How to share or link to a specific Dashboard?
Sometimes you need to quickly share a specific dashboard with a colleague or create a link to a dashboard for...
Can I print or save to PDF my dashboards/reports?
Yes, you can print and save to PDF your dashboards and reports from Visual KPI. It’s a snap using third-party...
What ports does Visual KPI need to access an interface located behind a firewall?
The default ports are 80 for HTTP and 443 for HTTPS, but you can configure any ports you wish in...
Does Visual KPI use DCOM?
No. DCOM (Distributed Component Object Model) is not used in Visual KPI.
How do I delete an Interface from Visual KPI Server Manager?
If you’re trying to delete an interface via Visual KPI Server Manager, you may get a message that looks like...
Why Can’t I Get a Cursor to Drag Trends in Visual KPI While Using Chrome on a Touchscreen?
If you’re using Google Chrome Web browser on a touchscreen PC or laptop and you don’t see a cursor, you...
Why is part of Visual KPI Designer toolbar missing in the Document Actions pane?
Certain combinations of Microsoft Windows, Microsoft Office and VSTO Runtime cause part of the Visual KPI Designer toolbar to disappear...
Visual KPI Search: What Fields or Attributes Are Used?
The Visual KPI search function returns all dashboards, groups, KPIs, charts, and tables that meet your search input (as you...